Upon check-in, my first room smelled distinctly unpleasant, reminiscent of something died. I had to switch rooms after encountering several issues, including bugs and a refused room preference. The breakfast area ended up overcrowded, with guests lingering too long and limiting access to the food, forcing us to find a local diner instead. Additionally, the Wi-Fi connection was unreliable, creating some frustration while trying to plan outings.

our stay at quality inn was fantastic! the room was immaculate, almost like it was brand new. the breakfast was so well managed—anything running low was quickly replenished. lindsay from the front desk was super helpful. she helped us find a quieter room, and we appreciated that! also, the outdoor pool offered lovely mountain views.

would recommend

Comfortable beds and friendly staff

I had a pleasant stay with comfortable beds that kept me warm throughout the night. The staff was genuinely friendly during check-in, and the overall cleanliness of my room made for a good experience. However, I wish there were more dining options available nearby.

My recent stay at Quality Inn was highly satisfactory. The room was spacious, clean, and featured a comfortable king bed, along with convenient amenities like a fridge and microwave. The staff was incredibly helpful, quickly resolving any issues I had and ensuring I had everything I needed for a productive work trip. The location was ideal, with easy access to key business areas and restaurants.

Limited breakfast options and absence of an elevator.

I truly enjoyed the comfortable and clean atmosphere at Quality Inn & Suites Biltmore East. The spacious rooms and the friendly staff made my stay very pleasant, particularly appreciating their attentiveness and assistance throughout my visit.

A wider breakfast selection would be appreciated.

This place suits me perfectly. I love the free wi-fi, 24-hour reception, and outdoor swimming pool. On my first stay, the friendly staff helped me with a tech issue, which I appreciated. I highly recommend it for your stay!

Couple’s serious getaway

This place had a HUGE plus, that jacuzzi tub! When you're just lookin' to relax, you can't beat that. The room was spotlessly clean, so at least I didn’t feel like I was slumming it, you know? Plus, the little fridge was more like a tiny icebox but when we popped the bottle in there, it wasn't even cold enough to touch, don't bother eating in the room, trust me, you’ll regret it.

It wasn’t cheap but still bearable for a nice time.

amazing stay for hikers with friendly staff and delicious breakfast options

Clean, comfortable stay with friendliest staff.

We truly enjoyed our stay. The highlight was the well-stocked breakfast bar, where my granddaughter loved the fresh fruit selection. The friendly staff made us feel at home, and the location was perfect for visiting nearby attractions.

My kids wished there were more activities for children, like a play area or game room.

Great free wi-fi and friendly staff, but the room had a mildew smell.

Charming and Clean Stay with Tasty Breakfast

Enjoyed my stay here, the breakfast buffet exceeded expectations! Pancakes, biscuits, and fresh fruit set me up for the day. The staff were friendly and responsive, and my room was spotless—perfect for unwinding after a long day. Tip, Arrive early for the best parking spots!